PC Technical Support Certificate (CT.CPTPC 70876)

The PC Technical Support Certificate provides students with skills needed to obtain a job in a tech support call center. Students study programming, databases, operating systems and data communications.

Certificate Requirements

Required Core Subject Area

CPT 168 - Programming Logic & Design Credit Hours: 3 *
CPT 170 - Microcomputer Applications Credit Hours: 3 *
CPT 230 - C# Programming I Credit Hours: 3 *
CPT 231 - C# Programming II Credit Hours: 3 *
CPT 242 - Database Credit Hours: 3 *
CPT 264 - Systems and Procedures Credit Hours: 3 *
CPT 270 - Advanced Microcomputer Applications Credit Hours: 3 *
IST 220 - Data Communications Credit Hours: 3 *
IST 188 - Hardware Basics and Operating Systems Credit Hours: 5 *

Completion Plan

First Semester

IST 188 - Hardware Basics and Operating Systems Credit Hours: 5 (recommended terms: 16-week; Fall and Spring Only) *
CPT 168 - Programming Logic & Design Credit Hours: 3 (recommended terms: 1st 8-week) *
CPT 170 - Microcomputer Applications Credit Hours: 3 (recommended terms: 2nd 8-week) *
CPT 230 - C# Programming I Credit Hours: 3 (recommended terms: 2nd 8-week) *

Subtotal: 14 Credit Hours

Second Semester

CPT 264 - Systems and Procedures Credit Hours: 3 (recommended terms: 16-week; Fall and Spring Only) *
IST 220 - Data Communications Credit Hours: 3 (recommended terms: 1st 8-week) *
CPT 270 - Advanced Microcomputer Applications Credit Hours: 3 (recommended terms: 1st 8-week) *
CPT 242 - Database Credit Hours: 3 (recommended terms: 2nd 8-week) *
CPT 231 - C# Programming II Credit Hours: 3 (recommended terms: 2nd 8-week) *

Subtotal: 15 Credit Hours

Total Credit Hours: 29

* Courses in this program that require a minimum grade of “C.”